If you created an account before November 30, 2015, you will need to recreate an em michelle phan account. Sorry for any inconvenience!
If you created an account after November 30th, re-setting your password is easy. Just visit the login section at the top right of our home page, and click “forgot your password?” Simply enter your email address and a temporary password will be sent to you via email. When logging in on your next visit, you will be prompted to update your temporary password to a permanent password.
If you have any further questions or concerns, please submit a request here. Or, call us toll-free at 1-855-299-0077, from 8:00 am - 4:00 pm PST, Monday – Friday. An em michelle phan beauty guru will be happy to speak with you.