There are a few reasons you may not have received an order confirmation:
- Your order confirmation may be stuck in your spam folder. Make sure to check there first!
- If you have set spam filters too high, our emails could be deleted once they are received. Check your delete settings.
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If you have any further questions or concerns, please submit a request here. Or, call us toll-free at 1-855-299-0077, from 8:00 am - 4:00 pm PST, Monday – Friday. An em michelle phan beauty guru will be happy to speak with you.